International Visitors

Claro performs over 2000 cities in Brasil nationwide, including the most important tourist and business cities, such as Rio de Janeiro, São Paulo, Brasília, Salvador, Recife, Belo Horizonte, Curitiba and many other cities. Using our GSM coverage you are able to speak in all the states of Brazil with Claro's 100% digital roaming services for voice and data.
 
4G coverage
See the map of the course 4GMax network available in many cities in Brazil. Click in states with pins marking the 4GMax, to check with the network signal.
2G and 3G coverage
Estado (abreviatura) | Capital = Código de la ciudad
 
Acre (AC) | Rio Branco = 68
Alagoas (AL) | Maceió = 62
Amapá (AP) | Macapá = 96
Amazonas (AC) | Manaus = 92
Bahia (BA) | Salvador = 71
Distrito Federal (DF) | Brasília = 61
Espírito Santo (ES) | Vitória = 27
Goiás (GO) | Goiânia = 62
Maranhão (MA) | São Luís = 98
Mato Grosso (MT) | Cuiabá = 65
Mato Grosso do Sul (MS) | Campo Grande = 84
Minas Gerais (MG) | Belo Horizonte = 31
Pará (PA) | Belém = 91
Paraíba (PB) | João Pessoa = 83
Paraná (AL) | Curitiba = 41
Pernambuco (PE) | Recife = 81
Piauí (PI) | Teresina = 86
Rio de Janeiro (RJ) | Rio de Janeiro = 21
Rio Grande do Norte (RN) | Natal = 84
Rio Grande do Sul (RS) | Porto Alegre = 51
Rondônia (RO) | Porto Velho = 69
Roraima (RR) | Boa Vista = 95
Santa Catarina (SC) | Florianópolis = 48
São Paulo (SP) | São Paulo = 11
Sergipe (SE) | Aracajú = 79
Tocantins (TO) | Palmas = 63

Claro International Customer service number:

0800 036 0707

Using Claro´s roaming services

In order to use your mobile phone in Brazil, you must have a 2G compatible device to 900 Mhz /1800 Mhz or a 3G 850 and 2100 Mhz and 4G 2500 Mhz compatible which are the frequencies used in the Brazilian network. It is important that your home operator works in association to Claro's roaming services.
 
IMPORTANT: Connection procedures may vary depending on your mobile device.
Imagen Móvel
Go to the network selection > phone settings > settings or another item that corresponds to the network settings in the mobile device menu.
Imagen Móvel
Look for phone settings or manual network selection and choose the CLARO network.
Imagen de la Claro
Select CLARO and you will be prompted to confirm your choice. It will be connected once CLARO appears on the screen.

Which services can i use?

Caller ID
Call waiting
Call forward
Multi party
SMS
Data (GPRS/EDGE)*
 
* Depending on GPRS Roaming agreement between your home operator with Claro.

How to make phone calls in Brazil?

Imagen Móvil

Local calls

(To the same city)​

+ telephone number

Imagen Móvil

Long distance call in Brazil

 
city code | telephone number
 
or
 
0 | 21 | city code | telephone number
Imagen Móvil

International calls

 
+ country code | city code | telephone number
 
or
 
+ 00 | 21 | country code | city code | telephone number

Other services

EMERGENCIA
199
POLICE
190
FIRE DEPARTMENT
193
AMBULANCE
192
List of countries and corresponding access codes.
Country | Code | Idd access
 
Afghanistan | 93 | N
A. Virgin Islands | 1 | Y
Alaska | 1 | Y
Albania | 355 | Y
American Samoa | 684 | Y
Andorra | 376 | Y
Angola | 244 | Y
Anguilla | 1 | Y
Antigua | 1 | Y
Argelia | 213 | Y
Argentina | 54 | Y
Armenia | 374 | Y
Aruba | 297 | Y
Ascension Islands | 247 | N
Australia | 61 | Y
Australian Ext. Territories | 672 | Y
Austria | 43 | Y
Azerbaijan | 994 | Y
B. Virgin Islands | 1 | Y
Bahamas | 1 | Y
Bahrain | 973 | Y
Bangladesh | 880 | Y
Barbados | 1 | Y
Belarus | 375 | Y
Belgium | 32 | Y
Belize | 501 | Y
Benin | 229 | Y
Bermuda | 1 | Y
Bhutan | 975 | Y
Bolivia | 591 | Y
Bosnia E Herzegovina | 387 | Y
Botswana | 267 | Y
Brazil | 55 | N
Brunei | 673 | Y
Bulgaria | 359 | Y
Burkina Faso | 226 | Y
Burundi | 257 | Y
Camerron | 237 | Y
Canada | 1 | Y
Cape Verde | 238 | Y
Cayman Islands | 1 | Y
Central African Republic | 236 | N
Chad | 235 | N
Chile | 56 | Y
China | 86 | Y
Colombia | 57 | Y
Comoros | 269 | N
Congo | 242 | Y
Cook Islands | 682 | Y
Costa Rica | 506 | Y
Croacia | 385 | Y
Cuba | 53 | Y
Cyprus | 357 | Y
Czech Republic | 420 | Y
Denmark | 45 | Y
Diego Garcia | 246 | N
Djibouti | 253 | Y
Dominica | 1 | Y
Dominican Rep. | 1 | Y
East Timor | 670 | Y
Ecuador | 593 | Y
Egypt | 20 | Y
El Salvador | 503 | Y
Equatorial Guine | 240 | N
Eritrea | 291 | N
Estonia | 372 | Y
Ethiopia | 251 | Y
Falkland Islands | 500 | Y
Faroe Islands | 298 | Y
Fiji | 679 | Y
Finland | 358 | Y
France | 33 | Y
French Guiana | 594 | Y
Gabon | 241 | Y
Gambia | 220 | Y
Georgia | 995 | Y
Germany | 49 | Y
Ghana | 233 | Y
Gibraltar | 350 | Y
Greece | 30 | Y
Greenland | 299 | Y
Grenada | 1 | Y
Guadalupe | 590 | Y
Guam | 1 | N
Guatemala | 502 | Y
Guine | 224 | N
Guine-Bissau | 245 | Y
Guyana | 592 | Y
Haiti | 509 | Y
Hawaii | 1 | Y
Holland | 31 | Y
Honduras | 504 | Y
Hong Kong | 852 | Y
Hungary | 36 | Y
Iceland | 354 | Y
India | 91 | Y
Indonesia | 62 | Y
Iran | 98 | Y
Iraq | 964 | Y
Ireland | 353 | Y
Israel | 972 | Y
Italy | 39 | Y
Ivory Coast | 225 | Y
Jamaica | 1 | Y
Japan | 81 | Y
Jordan | 962 | Y
Kampuchea | 855 | N
Kazakhstan | 7 | Y
Kenya | 254 | Y
Kiribati | 686 | Y
Kuwait | 965 | Y
Laos | 856 | Y
Lebanon | 961 | Y
Lesotho | 266 | Y
Letonia | 371 | Y
Liberia | 231 | Y
Libia | 218 | Y
Liechtenstein | 423 | Y
Lituania | 370 | Y
Luxembourg | 352 | Y
Tourist police
Rio de Janeiro: (21) 2332-2924 (24h)
Belo Horizonte: 156 (within the city)
Brasília: (61) 3325-6726 / 3325-5214
Recife: (81) 3326-9603 / 3322-4867
Fortaleza: (88) 3101-2488
Salvador: (71) 3116-6817
How to buy a prepaid GSM card to use in Brazil
Look for any Claro store and show your passport. You can buy a prepaid card with credits to use voice and data in Claro´s network. Your GSM handset must be previously unblocked in order to use our services.
ANATEL
1332 (free call)