Claro flex pass: your local mobile internet with eSIM
Claro flex pass: 100% digital, no contract loyalty
Talk and browse freely – exclusive for international visitors in Brazil
Why choose Claro flex pass
How to get and activate your Claro flex pass
Download the Claro flex app
100% digital
Get all the convenience of Claro Flex to make the most of your stay in Brazil.
It’s 100% digital, with no contracts, and only one payment by credit card.
It’s 100% digital, with no contracts, and only one payment by credit card.
Frequently Asked Questions
Find everything you need to know about your Claro flex pass
- Claro flex pass is dedicated to the foreign public, offering connectivity during their stay in Brazil.
 - It offers packages with a lot of internet data, fixed prices, unlimited calls and SMS for use within Brazil, with a validity of up to 90 days. Available data allowances: 10 GB, 20 GB, or 30 GB.
 - You only need a temporary address in Brazil and your passport number to activate your plan.
 - Payment, both for the activation and renewal of the Claro flex plan, is made via credit card with 3D Secure (3DS) authentication, ensuring greater transaction security.
 - An eSIM is a digital SIM card built directly into your smartphone or other mobile devices.It lets you activate a mobile plan without needing a physical SIM card. You can set it up in minutes. It’s the easiest way to stay connected wherever you are, especially when traveling.
 - Download the Claro flex app from the or .
 
- Tap “I’m an international visitor”, then select “Log in.”
 
- Tap “First access? Click here” and follow the steps to set your password.
 
- Yes! Claro flex uses Claro’s nationwide network.Your internet speed may vary depending on the coverage and technology available in your area (2G, 3G, or 4G).
 - Open the Claro flex app, tap “Get a new plan,” and follow the steps to complete your payment.You can do this anytime, even before your current plan ends.It’s quick and easy!
 - Claro flex works with eSIM-compatible devices. You can check if your phone supports eSIM directly in the app before activation.
 - Yes. When you activate your eSIM, you’ll automatically receive a Brazilian mobile number to make and receive calls.
 - Yes! You can get help in English directly through the Claro flex app, available 24 hours a day, every day.
Our support is human and friendly, handled by real people, not bots.Just go to Menu > Support in the app. 
